Returns and Refunds
Your satisfaction is our priority.
If you are not completely satisfied with your purchase, you have up to 14 days from the delivery date to request a return or exchange.
Here's how it works:
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📦 The product must be intact, unused, and in its original packaging.
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📝 To start the process, contact us at DUNYAARABIANSCENT@GMAIL.COM, indicating your order number and reason for the return.
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🚚 Once approved, we will provide you with instructions for returning the product.
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💸 Refunds will be issued within 7 business days of receiving the return, using the same payment method.
Note: Return shipping costs are the customer's responsibility, except for defective items or errors on our part.